Refund Policy

Our Commitment to You

We stand behind THE AI CAMP with a 30-day money-back guarantee. If you're not completely satisfied with the course, you can request a full refund within 30 days of your purchase date.

Refund Eligibility

How to Request a Refund

To request a refund, please follow these steps:

1. Email us at refunds@aicamp.io with your request
2. Include your full name and email address used for purchase
3. Provide your order number or transaction ID
4. Briefly explain the reason for your refund request
5. We'll respond within 2 business days

Refund Processing

Once your refund is approved:

• Refunds are processed within 5-7 business days
• Money will be returned to your original payment method
• Course access will be immediately revoked
• You'll receive an email confirmation of the refund
• Bank processing may take additional 3-5 business days

Partial Refunds

In exceptional circumstances, we may offer partial refunds for:

• Technical issues that significantly impact your learning experience
• Course content that substantially differs from description
• Documented accessibility issues not resolved within reasonable time

Each case is reviewed individually, and partial refunds are at our discretion.

Dispute Resolution

If you're not satisfied with our refund decision, you may:

• Request escalation to our Customer Success Manager
• Provide additional documentation supporting your case
• Contact your credit card company for a chargeback

Alternative Solutions

Before requesting a refund, consider these alternatives:

• Contact our support team for technical assistance
• Join our community for additional help and motivation
• Take advantage of our lifetime access to learn at your own pace
• Speak with our success coaches for personalized guidance

Contact Information

For refund requests or questions about this policy:

Email: refunds@aicamp.io
Support: support@aicamp.io
Phone: 1-800-AI-CAMP-1
Address: THE AI CAMP, 123 Innovation Drive, Tech City, TC 12345